Will Bowen Audio
JumpStart -  Red Carpet Service

JumpStart -  Red Carpet Service

March 31, 2022

Think of some companies such as Disney, Southwest Airlines, and Starbucks and your mind thinks of very good customer service.

Doing business with these companies gives us a warm feeling and we are more likely to being their customers again.

Then there are companies, not to be named here, that we all know have poor customer service and we do our best to avoid these companies at all costs.

What makes the difference between just okay and great customer service?

My JumpStart guest Donna Cutting is the author of 3 books on the topic of red carpet customer service and employee experience. 

Her new book, “Employees First! Inspire, Engage, and Focus on the HEART of Your Organization” is being released by Career Press on April 1, 2022. (no fooling!) She's the Founder & CEO of Red-Carpet Learning Worldwide and works with mission-driven leaders to help them create cultures of happy people who deliver red-carpet customer service.

Learn…

*  What you can do about The Great Resignation when "no one wants to work!" 

*  The number one thing leaders can do to create a culture where people WANT to work

* Current workplace trends so you can better embrace or navigate them

Download a free Red-Carpet Road Map to Reignite Your Company Culture at HTTP://www.redcarpetlearning.com

 

**************************************

Join me LIVE Every Weekday Morning at 8 AM Eastern on Facebook:

https://www.facebook.com/WillBowen/

**************************************

JumpStart -  Social Justice

JumpStart -  Social Justice

March 30, 2022

Many of the experts I get to interview in these JumpStarts teach us how to improve ourselves whereas my guest today takes a broader view and works on building social justice.

Dr. Omékongo Dibinga is the founding director of UPstander International, an organization designed to help individuals and organizations take a stand against injustice, wherever they see it. 

Dr. Dibinga conducts trainings and provides keynote speeches on issues related to diversity, equity, and inclusion. He is a professor of intercultural Communication at American University. 

And, get this…he’s also an accomplished trilingual rapper and spoken word artist.

Get ready to explore new ways we can all help build a better society together…

And be sure to find out more about Dr. Dibinga at http://www.upstanderinternational.com

 

 

**************************************

Join me LIVE Every Weekday Morning at 8 AM Eastern on Facebook:

https://www.facebook.com/WillBowen/

**************************************

JumpStart -  Restraint

JumpStart -  Restraint

March 29, 2022

The Academy Awards…what a grand and huge spectacle.

Well, the other night one famous person made a spectacle of himself at the Academy Awards - Will Smith.

If you haven’t heard, Will Smith stormed up onstage during the Oscars and SMACKED Chris Rock on live TV.

As a movie buff and a huge Will Smith fan, I feel a need to unpack this moment and what it might teach us all…

 

 

 

**************************************

Join me LIVE Every Weekday Morning at 8 AM Eastern on Facebook:

https://www.facebook.com/WillBowen/

**************************************

JumpStart -  Dancing in the Discomfort Zone

JumpStart - Dancing in the Discomfort Zone

March 28, 2022

Fill in the following blank, “Change _____.”

If you’re like most people you’d say, “Change… is hard, stressful, difficult, the worst thing ever, or maybe even change sucks!”

And those are all very typical (and valid) responses but what if you could dance through change?

That’s what my guest Anne Bonney has taught thousands of people to do in keynotes and her podcast.

In this captivating interview, learn:

  • The 4 areas we can focus on build resilience in the face of change and uncomfortable challenges
  • How is dealing with challenges like being a mouse in a maze
  • Tips for making the challenge of change a little less...terrible

And be sure to download Anne’s Difficult People Survival Kit: https://yourchangespeaker.com/different-survival-kit/

 

 

**************************************

Join me LIVE Every Weekday Morning at 8 AM Eastern on Facebook:

https://www.facebook.com/WillBowen/

**************************************

JumpStart -  Leadership

JumpStart - Leadership

March 21, 2022

Whether we like it or not, you, me, everyone -- we’re ALL leaders.

And as leaders, people look to us for guidance so it’s incumbent upon us to be the best leaders we can.

Lauren Schieffer, a.k.a. “The Colonel’s daughter”, travels the world teaching her Nine Essentials Of Significant Leadership” to businesses and individuals who seek to become better leaders.

In this exclusive JumpStart interview you’ll learn:

 

* The difference between success and significance
* The Nine Essentials of Significant Leadership and how to apply them to your life
* How to lead with compassion and integrity rather than fear and intimidation

And, read Lauren’s FREE white paper on the new model for leadership:
http://laurenschieffer.com/wp-content/uploads/2021/02/9-Essentials-White-Paper-2-19-21.pdf

 

**************************************

Join me LIVE Every Weekday Morning at 8 AM Eastern on Facebook:

https://www.facebook.com/WillBowen/

**************************************

JumpStart -  Zeigarnik effect

JumpStart - Zeigarnik effect

March 18, 2022

Have you ever wondered why stressing over your “To Do” list seems to affect your mind more than the tasks you’ve completed?

Have you noticed that your mind seems to NEED to label things in your environment?

Have you struggled with feeling good about what you’ve accomplished rather than stressing out over what’s outstanding?

The answer is the Zeigarnik effect and you and I both struggle with it daily.

However, once we realize our connection to this psychological effect, we can begin to master it -- starting NOW.

 

 

**************************************

Join me LIVE Every Weekday Morning at 8 AM Eastern on Facebook:

https://www.facebook.com/WillBowen/

**************************************

JumpStart -  Having a Great Day

JumpStart - Having a Great Day

March 18, 2022

Remember back several decades ago when, I think it was McDonald’s, began saying, “Have a great day” when you received your meal?

I remember some cynical pushback the initial use of that happy phrase but now it seems “Have a great day” is part of our customer service lexicon.

The question is: are we actually having “great days”?

For many people the answer is “no” and that’s why Steve Beck is with us today. 

Steve is author of the book  “How to Have a Great Day Every Day!” and he has plenty of hands-on experience helping businesses, schools, associations and organizations reach and sustain excellence.

Learn…


*  What makes a Great Day?
*  How you can have a Great Day Every Day
*  The one thing you can do to have a Great Day Every Day?
*  The secret to feeling great and minimizing stress and anxiety

Learn more about Steve at www.beckseminars.com 

Now, let’s all learn how to Have A Great Day Every Day…

 

 

**************************************

Join me LIVE Every Weekday Morning at 8 AM Eastern on Facebook:

https://www.facebook.com/WillBowen/

**************************************

JumpStart - The Myth of “Time Management”

JumpStart - The Myth of “Time Management”

March 11, 2022

 Jones Loflin, my guest on Today’s JumpStart, has made it his life’s work to deliver powerful ideas and practical solutions to help people make the best choices with their time and he’s here to share…

* How "time management" isn't really possible. Tell me more about what you mean by that?

* In his book Juggling Elephants, Jones says that we need to be the "ringmasters of our own circus” and you’ll learn how to do just that

* How to feel less overwhelmed and approach both your life and work with more sanity

Get a FREE copy of Jones’s eBook Eight Strategies To Improve Your

Work Life Success In 2022 https://bit.ly/3H7wD7F

 

If you’re ready to feel less stressed and overwhelmed, then you might find just what you’re looking for in my interview with the amazing Jones Loflin…

 

 

**************************************

Join me LIVE Every Weekday Morning at 8 AM Eastern on Facebook:

https://www.facebook.com/WillBowen/

**************************************

JumpStart -   Overcoming Depression

JumpStart - Overcoming Depression

March 9, 2022

Have you ever woken up depressed?

My mom called it “Waking up on the wrong side of the bed” and believe me it's no fun.

It seems that if you wake up feeling sad and defeated, those emotions stay with you for the rest of the day and can even linger over into the next.

If you've ever woken up depressed, or sad, I'm going to share with you a recent “blinding flash of the obvious” I had and how it changed my mornings and as a result my every day.

This is Big Stuff! 

Don't miss it…

 

 

**************************************

Join me LIVE Every Weekday Morning at 8 AM Eastern on Facebook:

https://www.facebook.com/WillBowen/

**************************************

JumpStart  - The New Science of Breathing

JumpStart - The New Science of Breathing

March 8, 2022

The single most important thing I’ve learned in the last 50 years is our ability to control our breathing in such a way as to:

 

  • Heal depression
  • Stop anxiety
  • Release worry

And, as a result, become more focused, creative, and efficient every moment of our lives.

If you struggle with bouts of anxiety, fear, and worry, then in this JumpStart you’ll learn a new, proven technique for overcoming negative emotions allowing joy, happiness, and creativity to flow through your life.

Release your negative emotions and begin to breathe easier, starting now…

 

**************************************

Join me LIVE Every Weekday Morning at 8 AM Eastern on Facebook:

https://www.facebook.com/WillBowen/

**************************************

Podbean App

Play this podcast on Podbean App