As you probably know, I’m not anti-complaining.
Rather, I’m pro healthy communication, which means speaking directly and only to the person who can resolve a problem.
If you’re going to send a complaint to someone, the ultimate goal is to get that person to help resolve your issue.
So, here's some tips to making that more likely happen:
- Don’t make assumptions
- Speak about yourself and how things have impacted you personally
- Don’t kill a gnat with a bazooka
- Be brief
In this post, I expand on each of these ideas and the best way to implement each of them.