I read a study wherein people were asked to squeeze someone else’s arm and that person was then asked to squeeze the first person’s arm back with the exact same amount of pressure.
The two were instructed to go back and forth each time equally squeezing the other person's arm with the same pressure they had received.
Monitors showed that every time a person's arm was squeezed they would squeeze back 18% harder than what they had received.
This is why anger and discord amplify during a disagreement.
Each person thinks they are responding equally but they are actually increasing hostility and incivility.
In today's JumpStart, we discuss how to overcome this natural propensity to respond 18% more harshly so that we de-escalate conflict rather than increase it.
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